The COVID pandemic presented unprecedented challenges to most organizations’ ability to keep employees fully engaged, motivated and safe, while continuing to provide the quality of products and services customers expected and needed. In this webinar, we take a close look at how a large multi-facility, multi-state organization in an industry most challenged by the pandemic – the healthcare industry - successfully navigated through these difficult times through leveraging leaders to spur unprecedented employee engagement, greatly reducing turnover and maintaining a high quality of patient satisfaction and outcomes.
Duration: 1 hour | PDHs: 1 | Subscription: Members Only
Presented by: Fred Hencke and Tim Juergensen, Ph.D.
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